Ordering FAQ

What ordering methods are available?

We accept credit card orders online, as well as company purchase orders by email, phone, or fax.

What are accepted payment methods?

GalleryScience will accept payment by the following credit cards: Visa and Master Card. There is no additional charge for credit card purchases. The charge on your credit card statement will appear as Gallery Science, LLC.

What is Gallery Science's return policy?

Gallery Science tries to accommodate all requests for returns. Your satisfaction is always our utmost concern. The return policy may vary depending on the vendor. We reserve the right to charge a 20% restocking fee, on items that are ordered in error or duplicated because of confirming orders that were not clearly marked as a confirming order.

When it is necessary to return goods to us, please call 814-360-0130 or e-mail to obtain a return authorization number. When the return authorization number is clearly marked on the SHIPPING LABEL and correspondence about this shipment, your credits and replacements can be processed promptly and accurately. Please do not write on the product boxes.

How do I know what amount will be charged for shipping?

Unless otherwise specified, Gallery Science will choose the most economical method to ship your packages. Due to the variety of goods that we sell it is impossible for us to give you the shipping cost prior to the order being processed and shipped.
Hazardous goods often dictate the method of shipment that is required by DOT regulations. The Customer always has the opportunity to provide us with their preferred carrier, and collect account numbers if desired.

Will I be charged sales tax on my order?

Gallery Science charges state taxes in Pennsylvania, USA, unless the product is intended for resale. PA customers, please provide a state sales tax exemption form. Customers located in all other places will not be charged tax.